CONTENT OWNERSHIP
All content provided by Photographic Repairs on this website is the copyrighted property of Photographic Repairs or any other third party owner of such rights.
Site content is protected by South African and international copyright laws. Users may make use of such content for personal, non-commercial and informational purposes only.
PRICING AND PRODUCT INFORMATION
Every effort is made to ensure the accuracy of pricing and product information. Instances may arise in which a product(s) are priced incorrectly on the website or where the product information supplied is inaccurate. Photographic Repairs will not be held bound by the incorrect price(s) in cases where such error(s) occur. Due to fluctuations in exchange rates and consequent variances in our local suppliers’ pricing, as well as the occurrence of periodic supplier price increases, Photographic Repairs cannot guarantee that the price at which an item is backordered will be the price at which the goods will be sold once stock has landed in South Africa. In such instances Photographic Repairs will either refund the customer the price paid or charge the difference in price to the customer should the customer still wish to purchase the product(s). Photographic Repairs will not be held responsible for errors in the product information supplied.
VAT (VALUE ADDED TAX)
VAT is charged at 14%. All prices listed on Photographic Repairs website are inclusive of VAT unless otherwise stated. VAT is also included in all of the shipping costs, no added VAT will arise once your order is placed.
WARRANTY/GUARANTEE
All products sold by Photographic Repairs are covered by a minimum of a one-year guarantee, reckoned from the date of purchase, to protect you against manufacturing defect only. In the majority of instances the manufacturer of the product in South Africa endorses this guarantee. In such instances the manufacturer can be approached directly to affect the repair. Customers are also welcome to bring the equipment back to Photographic Repairs and we will send the equipment to the manufacturers for you. Where a product is defective it is the responsibility of the customer to return the product at his or her own risk. If your product falls outside of the warranty/ guarantee Photographic Repairs can repair your equipment after acceptance of a formal quotation.
STOCK AVAILABILITY
Stock of all goods on offer is limited. Photographic Repairs shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, Photographic Repairs will only be liable to refund money where it is unable to fulfil orders at advertised prices. Where goods are advertised as having an estimated delivery time, or are on backorder, Photographic Repaurs is not responsible for delays on these estimates. These estimates are merely guidelines and may shift with stock availability and supplier scheduling.
PRIVACY POLICY
If you choose to subscribe to our free newsletter, we will use any additional information you choose to give us for the following purposes:
- to contact you with special offers from time-to-time;
- to advise you of new products, supplier offers, instruction courses, upgrades, and other benefits which directly address your own areas of interest, hobbies, pastimes;
- to bring you exclusive information about special, discounts, close-outs, sale items, and similar offers;
PAYMENTS AND REFUNDS
Credit card payments.
At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order. As a protection against fraud, Photographic Repairs reserves the right to request ID documents, credit card billing statements and photocopies of any credit card used to make purchases on Photographic Repairs. Photographic Repairs reserves the right to refuse to ship orders to customers refusing to make such information available or whose information is suspicious in anyway.
Bank deposit payments.
If a buyer selects to pay via bank transfer the following conditions apply:
- the exact amount must be paid;
- the payment must be identified by supplying the order number and/or surname in the reference section on the electronic transfer;
Bank Transfer (EFT) refunds . once an email with the order number, full banking details and request for refund is received, refunds are paid out on a Friday in the week that it the item is brought back. Please send request for refund emails to [email protected] If a refund forms part of a return, then the terms applicable to returns apply as well.